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Case Study: Gruppo Rocca Improves Customer Service By Selecting Magellan® Scanners

Datalogic Scanning
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Case Study: Gruppo Rocca Improves Customer Service By Selecting Magellan&reg; Scanners

The greatest strength of the Gruppo Rocca is its ability to offer and rotate fresh perishable items, offering a wide range of products, enticing layouts, competitive prices as well as efficient customer service.

Always strong on technology and innovation, (Gruppo Rocca was the first company to install electronic labels in Italy) and focused on transforming the check-out into a "customer service point", the Gruppo Rocca decided to replace its point-of-sales (POS ) equipment with next generation hardware and an innovative software solution developed by Uakari Software Srl.

Starting with the most prestigious and important supermarket, located in downtown Rome, the installation of Datalogic Scanning's Magellan® 8300 scanner/scales were recently completed with a connection to Uakari's POS frontend touch-screen solution.

The Gruppo Rocca specifically selected Datalogic Scanning's Magellan 8300 omnidirectional scanners as they represent the perfect solution for medium volume check-out environments. The POS front end solution by Uakari Software Srl provides software able to transform the point of sales into a very simple and flexible customer service point.

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