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Increasing Field Management Effectiveness

Source: RedPrairie
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Description

Your store managers are your greatest asset at the store. These individuals perform very demanding roles while maintaining a passion for the industry and for your company, which proliferates through all team members. They are extremely valuable, and retaining their commitment and expertise is critical to the long term success of your organization. To maximize the value to your business and as a way of motivating your key people, you must leverage your store managers in those areas that have the most impact on your business. However, whether we like it or not, this is not the case in the stores today. Store Managers get caught up in a myriad of administrative and non-critical items. Through this paper, we review the impact of the way retailers use store managers today and look at a solution which maximizes their impact on your business.

There is a myriad of opportunities which will increase the amount of time that a store manager has available, and improve the effectiveness of the store operations as well.

Have a single source for actionable tasks to the store. The majority of RedPrairie Execution Management customers have removed the need for voice mail, email, and hard copy communication for actionable tasks. Some customers have gone so far as to say if it does not come to your store through RedPrairie's Execution Management, it does not need to be done. This reduces duplication, enforces consistency in communication, provides a single, simple prioritized list for what the store team members need to get done on any given day.

All processes and tasks are presented to store users in a prioritized manner relative to what is going on in that store, so there is no need for prioritization by the District Manager or Store Manager. This takes into account everything going on at that store on that day. The content of the tasks is specific to the store, taking into account the various characteristics of the store e.g. structure, labor, performance, merchandise, efficiencies, etc. This in turn, results in the labor being allocated to that store very specifically, reducing the interpretation required and ensures that stores are given the labor hours required to get the job done.

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