Case Study

Cut POS Transaction Times By 25%

Source: Microsoft
Retailers Keep Customers And Gain Market Share By Connecting People, Insight, And Customer Relationships

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Case Study: Cut POS Transaction Times By 25%

Submitted By Microsoft Dynamics

Overview

Organization Profile: Rocky Mountain Chocolate Factory has 50 stores from coast to coast and holds the master franchise development license for Canada. Each store buys products from corporate, but may also invent its own.

Business Situation: Electronic cash registers (ECRs) were a sour spot in the chain's growth. They split sales into three systems, surrendered information reluctantly, choked reporting, and slowed expansion several ways.

Solution: Executives chose Microsoft Dynamics® Retail Management System for its thorough features, speed, and certainty to interface with Microsoft Dynamics® GP, the company's longtime ERP solution.

Benefits: Sales in 25 percent the time of ECRs Enthusiasm and gratitude from staff and franchisees Easy, accurate data transfer to Microsoft Dynamics GP for better reporting Stores' income rising, and better reception from prospective franchisees

Click Here To Download:
Case Study: Cut POS Transaction Times By 25%