Creating The Demand-Driven Workforce

As the 21st century is beginning to hit its stride, a tectonic shift has occurred in supply chain management. The factory-based push economy of the 20th century that made the U.S. a world powerhouse has given way to a retailer-focused pull economy where customer demand is the dominant force in shaping supply chain operations.

Fueling this shift have been significant improvements in communications and transportation, most notably the internet and containerized shipping, as well as the opening of China as both a supply base and huge potential market. The resulting globalization of supply and demand has substantially increased the complexity and variability of supply chain operations. To support this shift, traditional supply chain practices must be supplanted by a new approach where responding quickly and profitably to customer demand is the guiding principle. Enter the Demand-Driven Supply Network (DDSN).

This white paper will explain how tying workforce planning and allocation into DDSN programs will create a Demand-Driven Workforce for improved efficiency, customer service, quality and safety.