News | March 26, 2009

RedPrairie Introduces Workload Planner For Optimal Workforce Analysis And Management

Source: RedPrairie

RedPrairie Corporation, a world leading consumer driven optimization company, has announced the introduction of Workload Planner, a new component of the company's Unified Workforce Management solution. The update will allow users to analyze and manage workload based on individual labor standards by task and by store.

Jenny Lovin, VP Operations & Service for Borders Group Inc., says, "Workload Planner has made a significant difference in our optimization efforts by improving our ability to gatekeep at the corporate office and moving our organization away from a one-size-fits-all store operations approach. In the past, we had to use the same estimate at every store when planning and communicating work. Now, each store's tasks are scheduled according their individual ability to handle work. The result has been an increase in efficiency, productivity and compliance."

In the past, store operations planners had no ability to calculate the impact of various labor options from a bottom-up perspective. Workload Planner allows power users within a company's workload planning group to optimize the return on labor for each store by calculating actual effort required to complete each project. The system provides what-if scenario analysis on project timing, content, priority, and phasing. As a result, organizations can use Workload Planner to phase and prioritize projects over time, while comparing demand for labor to capacity by store, by week.

"Previously, retailers relied on complicated manual efforts to manage each store's workload," says Noel Goggin, RedPrairie VP of Store Execution Management Applications, "These processes were not only time consuming, but often resulted in costly inconsistencies such as overloading stores with work, or failing to leverage available resources. Workload Planner combines real-time visibility into store operations, inventory and labor processes, with sophisticated algorithms to deliver multi-level prioritization and precise project scheduling."

As a whole, Workload Planner provides sales associates with more time on the sales floor with customers by optimizing process planning across each retail organization's entire chain. Tying in labor standards with calculated activity requirements produces a more efficient store, and a more efficient business overall.

About RedPrairie Corporation
RedPrairie is a world leading consumer driven optimization company. Built on an advanced Service Oriented Architecture (SOA) developed over the past 15 years, the RedPrairie integrated suite of solutions offers on-demand capabilities to over 40,000 sites worldwide for many of the world's largest companies.

RedPrairie's E2e™ solutions synchronize people and products throughout the customer buying cycle to ensure goods reach the right place at the right time. At the point of sale, this means consumers have access to desired products and that the store is staffed with the right people to help them make their purchases. In the production cycle, it means suppliers and manufacturers time and synchronize shipments and production based on demand signals from the retailer. And in the back room of the store, it means having the least amount of inventory, solving the "last yard" problem of the retail supply chain.

With 20 global service sites and standard service methods that have been validated over the last 30 years, RedPrairie provides unparalleled service and support. For more information, visit

SOURCE: RedPrairie