Workforce Management: Strategically Schedule Your Employees

By linking employee scheduling and time tracking, a grocer simplified store schedule creation and gained labor expense visibility.

Ensuring employees are scheduled to work at the most opportune times to capitalize on their strengths and meet customer demands can increase efficiency in your stores and warehouses. Manually managing schedules in an attempt to achieve efficiency is daunting, if not impossible. By modernizing your workforce management and labor scheduling processes, software can manage all of the details for you – even multifaceted union rules. An 18-store California grocery market experienced this when it improved its scheduling efficiency by installing a labor management system.

The market boasts its safe food handling and spotless stores and requires employees to sustain a high level of service for customers. While most grocers stock their shelves at night, this one intentionally schedules its shelf-stocking tasks during the daytime hours, so that associates are available to assist customers. In fact, the retailer compels employees to walk consumers to the proper aisles when searching for specific merchandise.